Effective Date: 13-02-2025
1. Introduction
Welcome to ZingoEats("we," "us," or "our"). By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please refrain from using our services.
2. About Us
ZingoEats is a food and grocery delivery service operated by Newotion IT Solutions LTD, registered in England and Wales.
3. Use of the Platform
Eligibility: Users must be at least 18 years old to register and use our services.
Account Security: Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
Prohibited Activities: Users agree not to engage in activities that violate any laws, infringe on any rights, or interfere with the platform's operation.
4. Orders and Payments
Placing Orders: By placing an order, you agree to purchase the selected items for the price displayed at the time of the order.
Payment: Payments must be made at the time of ordering through the available payment methods.
Pricing: Prices are subject to change without notice. We are not responsible for typographical errors or inaccuracies in pricing.
5. Delivery
Delivery Times: Estimated delivery times are provided for convenience and are not guaranteed.
Delivery Conditions: It is the user's responsibility to ensure that delivery details are accurate and that someone is available to receive the order.
6. Cancellations and Refunds
Cancellations: Orders may be canceled within a specified timeframe, as detailed in our cancellation policy.
Refunds: Refunds are issued in accordance with our refund policy.
7. Food Safety and Quality
Product Information: We strive to provide accurate descriptions and information about the products offered.
Allergens: Users are responsible for reviewing product information and disclosing any allergies or dietary restrictions when placing orders.
8. Intellectual Property
Ownership: All content on the platform, including text, graphics, logos, and software, is the property of ZingoEats or its licensors.
Restrictions: Users may not reproduce, distribute, or create derivative works from any content on the platform without prior written consent.
9. Limitation of Liability
No Warranty: The platform is provided "as is" without any warranties, express or implied.
Limitation: To the fullest extent permitted by law, ZingoEats shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform.
10. Privacy
Data Collection: We collect and process personal data in accordance with our Privacy Policy.
Cookies: By using the platform, you consent to our use of cookies as described in our Cookie Policy.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the platform. Continued use of the platform constitutes acceptance of the revised Terms.
13. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Newotion IT Solutions LTD
Registered Office: 71-75, London, WC2H 9JQ, UK
Phone: +44 7888866005
Email: support@zingoeats.com
